After placing you and your family into a new home in Salt Lake City, we want you to be more than happy with your purchase. Of course, that is why each home comes with an extensive warranty on a wide variety of features. To see a complete list, visit our Customer Care and Warranty Manual page.
If you’re like most homebuyers, a new home will be the most expensive purchase you’ll make in your lifetime. For this reason, it’s important to understand the ins-and-outs of your warranty before you purchase.
After closing on your home, you’ll have the opportunity to do a final walkthrough with Hamlet Homes to make sure your home is move-in ready. Be sure to take your time. To help, we suggest going through a list that will help you locate common causes for concern.
Most areas inside and outside your new home are covered under warranty. However, some warranties last longer than others. Additionally, each home area will have different definitions of how or when a contractor will make repairs.
In general, most workmanship warranties — like carpentry, damp-proofing, roof systems, etc. — are covered for one year after you purchase your home. We understand it’s hard to notice every single detail during your final walk through. In fact, it’s natural to notice flaws after you’re a bit more settled in. A year gives our home buyers ample time to inspect each corner of their home and make sure it is up to their expectations.
Making a Claim
Making a warranty claim with Hamlet Homes is easy. Simply visit our website and submit a form. After submission, an expert from our team will assist you throughout the claim process. During the first year you reside in your home, our team will visit your home for warranty concerns twice: once during the first 30 days and once during the 10-11 months after closing.
To make sure everything you see is covered, we suggest keeping a list of concerns during the first year. That way, when we visit your home, you’ll be able to point out each area of interest.
Buying a new home is different than buying a car. The use of warranties for repair work is a common part of the homebuilding process. Make sure you know what is included in your home warranty, so you can keep an eye out for flaws once you close on your new home in the Salt Lake area.