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Hamlet Homes is part of the growing Hamlet companies group providing Utah families quality, value priced homes in attractively designed neighborhoods.


Current Openings

Purchaser/Estimator

Hamlet Homes is part of the growing Hamlet companies group providing Utah families quality, value priced homes in attractively designed neighborhoods. This position works closely with the VP of Construction on the management of the purchasing and estimating functions for hamlet Homes' production department.

Job Type: Full-time Competitive salary based on experience. Medical, dental, and vision benefits offered

REQUIREMENTS:

  • Applicant must have purchasing/construction background with strong communication and organizational skills, understanding of data base management and costing, computer systems and a high level of Excel experience.
  • Construction Management Degree preferred.
  • Constellation/Newstar experience preferred.
JOB RESPONSIBILITIES
  • Preparing plan take-offs, evaluating bids and creating construction budgets.
  • Setting up and maintaining products, options and communities in Newstar.
  • Researching new products to improve home quality.
  • Negotiate bids with trade contractors.
  • Maintain all Trade Contractor Agreements and Scopes of Work.
 

Front Office Administrator

Hamlet Homes is part of the growing Hamlet companies group providing Utah families quality, value priced homes in attractively designed neighborhoods. This position provides on going and consistent customer service to the Companies’ customers. This individual must possess a keen awareness of both internal and external customer’s needs.  This individual will support and maintain the needs of the office in a way that exemplifies professionalism and an efficient office setting.  Additional job responsibilities may be added as business demands.  The ability to multi-task is a must.  This position reports directly to the CFO.

Job Type: Full-time Competitive salary based on experience. Medical, dental, and vision benefits offered

REQUIREMENTS:

Works in an office setting Monday through Friday. Minimum requirements include high school diploma, basic computer knowledge and skills comparable with computer programs currently used by the company, willingness to learn processes and customer skills relative to duties.  Must enjoy working in a fast-paced environment, and have excellent customer service and telephone skills. Job requires excellent written and verbal communication skills, strong organizational skills with attention to detail and follow through, and ability to multi-task and to meet deadlines. Must maintain a professional demeanor and present a front office image that supports the companies’ values and mission. MAJOR DUTIES AND RESPONSIBILITIES Receptionist:
  • Position is responsible for answering incoming phone calls for Hamlet Companies and should be answered as follows: “Thank you for calling the Hamlet Companies, this is ______ how may I help you?”.
  • Screen and route calls, take messages as necessary.
  • Ensure accuracy of telephone greeting/after-hours messages.
  • Take new community prospect calls, giving them general information and requesting their information to input in the community prospect database.
  • Process Service Request/HOA calls (See Customer Service Section for further details).
  • Maintain and program telephone system as needed.
Hamlet Development - Support to Executive Assistant and Owner/Chairman:
  • Serve as phone back up to the Executive Administrator for breaks and lunches only.
  • Detailed screening and message taking of calls for Michael Brodsky (see call/message procedure for Michael’s calls).
  • Review email messages as needed.
  • Projects as assigned.
Office  Administration:
  • Coordinate office activities to ensure Hamlet Companies’ personnel can successfully perform their job functions. This includes:
    • Verify and distribute all incoming deliveries.
    • Mail – open, date stamp and distribute all US Mail – before noon everyday.
    • Maintain eFax correspondence. This includes distribution of faxes from email sources, verifying legibility/page numbers and request a re-fax as needed; monitoring outbound faxes for receipt and notifying sender if error is received, route eFax emails to appropriate party.
    • Coordinate the scheduling of the conference rooms and company calendar.
    • Coordinate outgoing US mail and overnight packages in a timely manner – preferably by 4:30 pm.
    • Perform general secretarial functions for office staff including typing transcription, filing, special projects, scanning, etc.
    • Filing of Accounts Payable and Check processing.
    • Assist accounting by managing utility bills.
    • Prepare the Builders Risk Insurance Report at the end of each month.
    • Support the purchasing department by obtaining current insurance documents from sub-contractors.
    • Update community maps & conference room boards.
    • Prepare the warranty report every Monday and distribute to the production team.
    • Check weekly for new customer care surveys that come in and update the graph/ whiteboard accordingly.
Customer Service Facilitator:
  • Monitor Warranty/Service Inbox, complete and open warranty tickets and send to warranty team.
  • Follow up with homeowners that closed with a customer-care call.
  • Print aging report for Service issues weekly.
  • Advise the President of Hamlet Homes when a trend is noted (i.e. recurring problem/issue or a customer has unresolved issues or concerns with Customer Service/Warranty manager).
  • Assist in the management of Homeowner’s Associations by assisting with HOA documentation, letters and final maintenance.
  • Basic knowledge of each community’s CC&R’s.
  • Certificate of Occupancy processing.
Sales/Marketing Support:
  • Copy and bind homeowner reference manuals.
  • Supply all sales office staff with office supplies as requested/needed.
  • Assemble Warranty Boxes prior to each Homeowner Orientation.
  • Accurately track and log Homebuyer Profile statistics.
  • Direct incoming new prospect calls to the appropriate sales representative for the specific community.
  • Must be able to describe general information about upcoming and existing communities (from script) to people calling in for more information.
  • Work with Marketing Director on projects, grand openings, etc. as needed.

Draftsman

Hamlet Homes is part of the growing Hamlet companies group providing Utah families quality, value priced homes in attractively designed neighborhoods. This position provides drafting functions for Hamlet Homes' product development department. This position is essential to ensuring that new product is brought to the market in a timely manner and that plans used during the home building process are complete and accurate.

Job Type: Full-time Competitive salary based on experience. Medical, dental, and vision benefits offered

REQUIREMENTS:

Applicant must have construction background with knowledge of building codes, understanding of best building practices, high proficiency in Revit, and high level of AutoCAD experience.

2-year degree in drafting required or equivalent experience 4-year degree preferred or at least 3 years of experience

MAJOR DUTIES AND RESPONSIBILITIES
  • Create construction drawings using Revit and AutoCAD software.
  • Assist in new product development.
  • Work with engineers to develop structural drawings and construction details.
  • As necessary, work with engineers to facilitate the creation of engineer's letters.
  • Analyze engineering drawings and data from consultants to insure coordination with the current designs.
  • Print plans for permits and distribute for architect and engineer to stamp.
  • Work with engineer to value engineer plans.
  • Insure products and procedures meet Hamlet expectations.
  • Coordinate with purchasing to develop community specifications and plan options.
  • Review plans for accuracy and quality.
  • Review plan sets for code compliance.
  • Review Res-Check calculations from insulator to determine energy code compliance.
  • Create additional drawings to assist in city and community approval. Assist in submitting plans and correcting redlines for new communities.
  • Maintain plan library and online plan library.
  • Update plans as required by plan change requests.
  • Create custom house plans as required for custom option requests (COR's).
  • Provide drafting and printing / copying support for other departments.
  • Collaborate with team members to solve various drafting or other project challenges.
  • Participate in drafting department meetings.
  • Participate in architectural committee meetings as requested.
  • Provide field analysis of product and provide creative solutions to problems encountered on site.
  • Coordinate plan changes with other departments.
  • Completely understand Hamlets products and options.
  • Track progress and maintain schedules for all new products under development.
WORKING CONDITIONS
  • Work five (5) days during the week; Saturdays if workload requires.
  • Strong written and verbal communication skills, and organization skills with attention to detail and follow-through.
  • Physical ability to work in an office setting, and also ability to move on uneven ground, climb ladders, etc. without assistance as needed on site.
  • Tolerance for stress due to tight deadlines and short notice on changes.

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