Customer Care & Warranty Manual

Click on link below for a printable (PDF) version of the
Hamlet Homes Customer Care & Warranty Manual


The Hamlet Homes Customer Care and Warranty Manual will provide you with valuable information concerning your new home. It will list the major components of your new home, describe the warranty relating to each component, and what specific items are warranted. Also, specific issues relating to maintenance and natural occurrences will be addressed designating individual responsibilities.

Hamlet Homes will visit your home at (2) specific times during the 1-year warranty period for non-emergency items, if needed. Those times are as follows:

  • at your request at least 30 days after Closing (Initial Warranty Service)
  • 10-12 months after Closing (Final Warranty Service).

Please take the time to carefully read and understand each section of the manual. Again, this will eliminate any potential misunderstandings that could occur.


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