Hamlet Homes has gone above and beyond in taking care of us during our home buying experience! This was our first home purchase, which can be overwhelming and terrifying… They eased this experience for us. From touring the open house and our new home, to even after we moved in, they provided excellent customer service! Our Sales Contact, Amber, was very responsive whenever I had a question (I had a lot of questions…) They were flexible with our schedules in helping to set up our signing day and getting everything coordinated for us. It was awesome to be able to receive our keys THAT DAY! A dream come true considering I was super excited and eager to move in as soon as we could! They made the experience special by making it an event for us, taking our picture with a sign and everything. We also met with Dave, the Sup, and he did an awesome job walking us through the house. They are amazing in that they provide us with ALL of the instruction/warranty packets in one neat box for us. The house was so well built, there were minor fixes here and there that we needed done and even then, I was just being nit picky… Dave was kind and totally understanding, getting all of it done very quickly. I love that everything is under warranty for a year. They have a couple of warranty checks where they will come out and fix up what we need a couple of times in the first year, which is really nice and definitely not something you see everywhere. What has surprised me most about Hamlet Homes is the customer service provided after we moved in! I had expected to not hear from them now that the ‘sale was final’ but many of their employees have checked in on us multiple times – Dave, Amber, Tami and Mary! It’s been so nice to know that they haven’t forgotten about us and they still want to ensure we are happy with our purchase and taking care of us. Especially being first-time home owners and not knowing what we are doing 🙂 We would recommend purchasing a Hamlet Home to anyone. It’s been an amazing experience, the house is incredible, and I’ve been overjoyed with how everything has gone. Thank you Hamlet Homes!!!!