If the quality and craftsmanship of Hamlet Homes doesn’t sell you, then the staff and people involved in your home buying process will do it with their kindness and friendship. We love our new home! We have been here for about 6 months and it was been great! With any brand-new home, you will be working with the builders frequently. They have been nothing but accommodating to our needs. About 3 months after we moved, we noticed a few things that had settled, which is very common with new builds. Hamlet Homes provides Free Warranty services. They were easy to work with as we had a few touch ups. They were in and out within a week of calling. They have earned 5 stars on our opinion. It is very likely that when we buy another house, we will use Hamlet Homes.
Archives: Testimonials
Hamlet Homes has gone above and beyond in taking care of us during our home buying experience! This was our first home purchase, which can be overwhelming and terrifying… They eased this experience for us. From touring the open house and our new home, to even after we moved in, they provided excellent customer service! Our Sales Contact, Amber, was very responsive whenever I had a question (I had a lot of questions…) They were flexible with our schedules in helping to set up our signing day and getting everything coordinated for us. It was awesome to be able to receive our keys THAT DAY! A dream come true considering I was super excited and eager to move in as soon as we could! They made the experience special by making it an event for us, taking our picture with a sign and everything. We also met with Dave, the Sup, and he did an awesome job walking us through the house. They are amazing in that they provide us with ALL of the instruction/warranty packets in one neat box for us. The house was so well built, there were minor fixes here and there that we needed done and even then, I was just being nit picky… Dave was kind and totally understanding, getting all of it done very quickly. I love that everything is under warranty for a year. They have a couple of warranty checks where they will come out and fix up what we need a couple of times in the first year, which is really nice and definitely not something you see everywhere. What has surprised me most about Hamlet Homes is the customer service provided after we moved in! I had expected to not hear from them now that the ‘sale was final’ but many of their employees have checked in on us multiple times – Dave, Amber, Tami and Mary! It’s been so nice to know that they haven’t forgotten about us and they still want to ensure we are happy with our purchase and taking care of us. Especially being first-time home owners and not knowing what we are doing 🙂 We would recommend purchasing a Hamlet Home to anyone. It’s been an amazing experience, the house is incredible, and I’ve been overjoyed with how everything has gone. Thank you Hamlet Homes!!!!
We have had a great experience! We looked around for almost a year before we decided who to build with, we had a good feeling about Hamlet Homes especially about our agent Amber so we decided to go with them and we couldn’t have chose a better company to work with! They gave us weekly updates, if we had questions and they didn’t know the answer they would always get back to us (we never had to follow up on our questions, they were on top of it) they were right on schedule with closing which I’ve heard horror stories of builders being months late! I personally know 3 people building right now who are dealing with later closing dates ( I get those things can happen) since we’ve moved in 3 months ago there’s been minor things to repair but it’s been so nice is not having to hassle them to fix it they just get it done! Dave has been great to work with he’s always made us feel heard and he’s never seemed bugged by our requests. They’re still building houses around us and I was nervous about construction going on but it hasn’t been too bad the only thing is the garbage that’s getting blown everywhere can get pretty bad. If you’re looking to build we highly recommend them you won’t regret it!
We have had a great experience! We looked around for almost a year before we decided who to build with, we had a good feeling about Hamlet Homes especially about our agent Amber so we decided to go with them and we couldn’t have chose a better company to work with! They gave us weekly updates, if we had questions and they didnt know the answer they would always get back to us (we never had to follow up on our questions, they were on top of it) they were right on schedule with closing which I’ve heard horror stories of builders being months late! I personally know 3 people building right now who are dealing with later closing dates ( I get those things can happen) since we’ve moved in 3 months ago there’s been minor things to repair but it’s been so nice is not having to hassle them to fix it they just get it done! Dave has been great to work with he’s always made us feel heard and he’s never seemed bugged by our requests. They’re still building houses around us and I was nervous about construction going on but it hasn’t been too bad the only thing is the garbage that’s getting blown everywhere can get pretty bad. If you’re looking to build we highly recommend them you won’t regret it!
